Steve Jobs Quotes On Customer Experience

26 oct 2013 13 i love this video of steve jobs from 1997 answering a hard question in an open and honest way.

Steve jobs quotes on customer experience. Steve jobs as long as you have an idea that improves someones life or moves society forward then you have a story to tell. So close that you tell them what they need well before they realize it themselves steve jobs a very popular apple customer experience quote make the customer the hero of your story ann handley every contact we have with a customer influences whether or not theyll come back. These steve jobs quotes come from the works of walter isaacson interviews his famous stanford university speech and the think different commercial. I remember sitting in his backyard in his garden one day and he started talking about god.

You cant start with the technology and try to figure out where youre going to sell it. Steve jobs quotes on work. Im as proud of many of the things we havent done as the things we have done. This is what i want to see more of from all our technology companies.

By focusing on the needs and wants of customers apple was able to create some of the most revolutionary products from the iphone to the ipad. Youve got to start with the customer experience and work backwards to the technology. Steve jobs apple founder the late apple visionary understood the importance of the customer experience. Not polish not script just great products that they.

What steve jobs is teaching us is that the secret of truly customer centric companies lies in the ability to predict their clients needs and wants and to build around it an omni channel customer journey. Steve jobs was notorious for his belief that the customer was not always right. Get closer than ever to your customers. Also read these innovation quotes that will motivate you to create.

Innovation is saying no to a thousand things 9. Its up to you to communicate your story in a way that inspires energizes and excites your listeners. The genius of steve jobs was turning industries on their heads by starting with the experience. He jobs said sometimes i believe in god sometimes i dont.

He knew that customers sometimes dont even know what they want because they havent envisioned a product better than the one theyre currently using. You have to start with the customer experience and work backwards to the technology. Walter issacson biographer of steve jobs. If youre working on improving your strategy get inspired by these eye opening customer experience quotes to help you foster client engagement.

Famous steve jobs quotes on time.

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